🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering And Messaging Service Brisbane

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

How Does An Answering Service Work? Australia

You do not require to be connected to your office answering those inbound calls. virtual telephone answering. Why not make the effort to go and have some lunch with your friends or household. With an answering service you can be positive that your calls will always remain in excellent hands. Establishing our service really only takes minutes.

We have actually established our systems to be genuinely intuitive for you to operate and considered that they are online you are able to log-in and change your settings at any time. When our expert group answer your telephone call the greeting that your consumers receive will be a customised welcoming that we have actually previously concurred with you.

Not. It is all totally versatile. If you are going through a busy period then you might decide to divert everything to us. If things are a bit sluggish then you might decide to address the majority of your calls yourself. You are absolutely in the motorists seat and can change things whenever you want.



This number is a distinct number and is the number that we will be answering on behalf of your company. Some consumers divert their number directly away while others wait on a specific number of rings. You can cancel at any time by merely offering a months notice. We presently answer inbound phone call for more than 4,500 services in Australia.

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The reason that they stay with us is that we deliver amazing value to their business, not due to the fact that they are locked in to a contract. Why not go totally virtual with a virtual office plus a virtual receptionist. It makes really good service sense and could conserve you lots of cash.

Live Answering Solutions. Full-time receptionist. Do not leave your customers hanging. Our Live Answering Service can be customized to suit your requirements. It might be as basic as taking messages or moving calls, to taking orders and providing further info to your consumers. Our team of expert operators will make a terrific very first impression every time - telephone answering service.

For much less than the expense of a full-time receptionist, you can offer this additional level of customer support to your customers whenever you require it. Image On Line's Live Answering Service makes terrific business sense.

Is your company looking for a phone answering services Perth to help you grow and educate your callers while they are on hold? Smart On Hold has actually been the leading name in on hold messaging since 2003. We can custom-made produce exceptional messages that can be informative and interesting. Most importantly, if you're not totally delighted with our service, after 180 days you can get 100% of your money back! After assisting lots of satisfied consumers across every state of Australia with their phone answering services and messages on hold for lots of years, we comprehend what you want and can offer a remarkable level of service to your Perth service.

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Smart On Hold is an excellent way to bring to life your company branding utilizing your telephone system. Getting relevant messages out to your callers, successfully and in a brief space of time is vital and Smart On Hold can do exactly that. virtual telephone answering. We're so positive that you will like the experience, you can attempt it for 180 days and if you're not completely pleased, we will refund you your cash back! And that's why a lot of Perth organizations choose Smart On Hold to do what we do.

When running a company, it can be hard to find the time to address customer calls. With our service, you're able to outsource your phone answering requirements so you can focus on what's crucial (virtual telephone answering service). With a virtual answering service, you can concentrate on what matters most when you need to.

If you operate on the roadway a lot and find it tough to handle your company calls, or if the distractions of working from home is impacting your service efficiency and phone professionalism, then having an expert receptionist may be the answer - call answering services. APSO is offered to help with all your phone addressing requirements, like your own virtual personal assistant.

Running a small company typically implies using a variety of different hats. One minute you are the sales person, the next minute the accountant and the following hour you require to be a specialist. In between all of this the telephone could be ringing and you require to be the receptionist also.

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Research study that was performed overseas by BT has shown that company callers get really irritated by automated messaging services and are a lot more most likely to hang up instead of leave a message. The research showed that in more than 60% of cases a caller would just hang up the phone rather than leave a message on an automated service.

The issue with your callers merely hanging up rather than leaving a message is that they go from being a warm prospect to being a stone cold one. The possibility is that right away after hanging up that phone they have scanned down the list and decided to call the next business down.

Organization is so competitive nowadays that you really need to safeguard every possible warm lead that comes your way. Our Melbourne phone answering service is a terrific method to make sure that you never ever miss another call. Our professional staff will answer the majority of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has been customized composed in Australia and has been operating locally for more than 5 years. We presently have more than 3,500 customers using our services and the system works flawlessly. Since our system has been developed by Australians for Australian service it has a great deal of performance which works. phone answering service.

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They can be there to turn away all of those pesky telemarketing individuals who sound wishing to sell you SEO services or a brand-new electrical power provider. Our receptionists can likewise field calls can be found in and direct them to the right extension or department. With our cutting-edge system you can also set up a series of numbers that you want us to call if we can't discover you at your main number.

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We truly desire to assist you do your task much better! Our phone addressing service is utilized by a really broad variety of businesses. These organizations vary in size from one and 2 guy businesses to departments of public companies with 400 or more individuals. For us it does not matter if you are a one guy program or a 400 individual department our answering service can provide the very same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

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1-800-VIRTUAL

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info@virtualreceptionist.com

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